Answering Telephone in Hotel & Restaurant: DOs & DON'Ts
Answering Telephone in Hotel & Restaurant: DOs & DON'Ts
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Telephone Etiquette …….. 1. Answer Quick…..2. Introduce Yourse…..3. Set out the Purpose of the Call Early on….4. Speak Clearly …5. Master Brand Tone of Voice …..6. Give Your Full Attention ….7. Ask Before Putting Someone on Hold or Transferring ….8. Stay Positive ….10. Don’t Be Afraid to Switch Mediums #hotelier #hotel #hospitality #hotels #hotellife #hotelmanagement #lokerhotel #hoteliers #travel #hospitalityindustry #loker #hoteldesign #sekolahperhotelan #hotelroom #kursusperhotelan #sekolahka
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