DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

When called “Bob,” I often feign surprise and say, “Oh! Do I know you personally?” When they say no, I reply, “When you ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

Banks do it, call centers do it, salespeople do it. I appreciate being called “Mr. Smith” instead of just “Bob,” but it ...

DEAR MISS MANNERS: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

Dear Miss Manners: At a dinner party at our home, my husband left the table momentarily, and a guest picked up his mug of ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

DEAR MISS MANNERS: Is it proper for company employees to address customers by their given names? Banks do it, call centers do ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...

DEAR MISS MANNERS: I have endured too many unsatisfactory meals at restaurants, and I am ready to begin returning the food to the kitchen. I am unsure how to do so, especially if I am dining with ...

DEAR MISS MANNERS: I have achieved a small degree of social and political success in my community. Unfortunately, that is not the case for my husband. He is a wonderful spouse and does not cheat ...