As AI moves from chatbots to agents, leaders in jewellery, retail, and logistics are rethinking a central question: which tasks should be automated, and which should remain human.

SOTI, a global leader in enterprise mobility and mobile-device management solutions, has once again set the bar for customer service excellence, achieving an exceptional 94 Net Promoter Score (NPS) in ...

Royal Mail has announced a jobs update ahead of Christmas, confirming it is hiring 22,000 staff for the festive period.

Starting your career in the age of AI? Learn which entry-level roles may change most and the skills that can help you stay ...

Work in the hospitality industry made me who I am. Without it, young people are denied not only an income and a step on the career ladder, but important life skills, says freelance writer Isabel Brook ...

Royal Mail has issued a jobs update in the run-up to Christmas. The postal operator has confirmed that it is taking on 22,000 ...

Dozens of new jobs could be created after plans were unveiled for a car dealership in Chester. Motorpoint has submitted an ...

Insurance Brokers Association of India says proposed commission caps and reduction in insurers’ expense limits could hurt ...

Jobs suitable for HSPs are not limited to those where you work silently in a quiet environment. A major factor in determining ...

Recruiters who spoke to Khaleej Times highlighted demand in cybersecurity, IT, engineering, sales, marketing and customer ...

Cactus already helps home service companies answer calls, reach out to new leads and follow up with existing customers. Now it adds marketing management, closing the loop from generating a new lead to ...

From October 1, 2026, corporate harassment prevention measures will change significantly. Newly mandated for employers are ...