WestJet's new standard economy seat design has sparked criticism and concerns over health and safety from airline workers.

WestJet Airlines said on Friday it would pause its rollout of non-adjustable economy seats next week, testing the limits of ...

WestJet is halting major cabin reconfigurations to its economy-only aircraft amid backlash to the introduction of ...

When she flew home to Edmonton from Mexico this month, Mahala Swisterski says she and her husband breathed a sigh of relief ...

WestJet VP Robert Antoniuk told staff in a memo the new configuration will only go ahead on 22 planes "for the time being," ...

WestJet has paused plans to introduce non-reclining economy seats across a significant portion of its narrowbody fleet.

The airline announced in September it would reconfigure the seating on 43 Boeing 737 jets to install an extra row and divide ...

A Toronto family says a WestJet agent snatched their phone and ripped up their tickets after they began recording a ...

Reconfiguration work will be paused following Dec. 15 to ensure aircraft are available to support operations during the peak ...

A proposal to make WestJet passengers pay for the ability to recline their seats generated some blowback from both customers ...

Jason Huang and his family, including his 73-year-old father, arrived at Edmonton International Airport in August to board a ...