Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

MOBILE, Ala. (WALA) - “Life is just better when you have to interact with fewer complicated individuals.” – 82% of working Americans. Unfortunately for those of us who prefer smooth sailing, this ...

No matter where you work or what your role is, at some point, you’re going to encounter a difficult person. Maybe it is a colleague who constantly interrupts, a micromanaging supervisor, a ...

Having to work with frustrating people is simply part of life. You can't escape them. But you also don't have to grin and bear the stress as if you have no choice. While researching for my new book, ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping these troublesome individuals. You can encounter them in virtually any ...

Relationships can feel like both a blessing and the bane of your existence, a source of joy and a source of frustration or resentment. At some point, each of us is faced with a clingy child, a ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...