A local woman was scammed out of over $2,400 after calling what she thought was a customer service number for Zelle.

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

(NEXSTAR) — A customer of the East Coast-based bus service BestBus, formerly known as DC2NY, says an overnight ride from New York City to Washington, D.C. turned into a nightmare — after the bus’s ...

ZIWO, a leading provider of cloud-based contact center solutions, announced today that it has joined the Amazon Web Services ...

The legislation puts guardrails around how food delivery companies handle service issues and to what extent it can rely on ...

Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on ...

Cashmaster International, a global leader in cash management solutions, today announced a strategic reseller partnership with ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

Johnson Brothers Plumbing expands in 2026—hiring, adding fleet and tech to deliver faster, licensed plumbing service ...

Brightspeed allegedly faces major security breach as hackers claim access to over 1 million customer records including ...

Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be ...