News

The "AI for Customer Service Companies Quadrant" offers an in-depth analysis of the global AI-powered customer service market, identifying the Top 32 companies shaping this dynamic industry.
Voca CIC Achieves Microsoft Teams Unify Integration Certification and Wins 2025 UC Today Best Teams Contact Center Award ...
LivePerson partners with AWS to create a unified platform for managing voice and digital customer interactions through ...
Discover what jobs AI will replace and what AI-proof jobs will remain safe, as Microsoft’s study reveals who’s most at risk.
If nothing works, contact Microsoft using Global Customer Service phone numbers or using the account reinstatement form. Once Microsoft receives your information, a ticket will be assigned to you.
A Microsoft veteran shares why he resigned amid the Great Flattening, and how he landed another tech job in a tough market.
Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...
Webjet Group has partnered with Amazon Web Services (AWS) and Microsoft on AI solutions that tackles some of the most complex problems.
Verizon could be onto something important. They are said to be shifting their focus back to improving customer care and customer service. Sowmyanarayan Sampath, CEO of their consumer unit recently ...
Windows 11 update linked to odd HDD/SSD bug: drives may vanish when moving/downloading large files. Microsoft can't reproduce the issue or see telemetry spikes, and has no official support reports. If ...
The CRM BPO Services market is thriving on the rising demand for enhanced customer experiences, digital agility, and scalable ...
Aplicatech, a leading technology consulting and implementation company, is proud to strengthen its position as a trusted ...