From documentation disasters to lifetime bans, consumer advocate Michelle Couch-Friedman ranks the 8 worst cruise mistakes to ...

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. That shocked family didn’t find out until they reached the pier that their Royal ...

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. And that’s not all that Tavia Thomas of Hempstead, New York, is being accused of ...

Kesha Green* made what is arguably the most dire mistake a passenger can make on a cruise ship. Just hours after boarding Carnival Conquest in Miami, she found herself unexpectedly brawling with two ...

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she ...

Kesha Green* made what is arguably the most dire mistake a passenger can make on a cruise ship. Just hours after boarding Carnival Conquest in Miami, she found herself unexpectedly brawling with two ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

Cruise ship passengers beware: Never use Zelle to pay for a cruise, excursion or any other part of your vacation. If you do, you could end up like L. Williams, a former Carnival Cruise Line customer.

Kesha Green* made what is arguably the most dire mistake a passenger can make on a cruise ship. Just hours after boarding Carnival Conquest in Miami, she found herself unexpectedly brawling with two ...

Alton Locklear returned home from his latest Royal Caribbean cruise with a $16,000 diamond necklace he purchased on the ship. But all was not as it seemed. He says salespeople inside the Effy jewelry ...

Find out what happened when an Amazon gift card purchase turned into a nightmare. Learn how to protect your purchases.