The bold headlines have stunned you and the stories have made you shudder – stories about outbreaks of food poisoning, smartphone malfunctions and employees' physical altercations with customers. Such ...

Marianne Bonner, CPCU, ARM, covers business insurance topics for Investopedia, building on 30 years of experience working in the insurance industry. She has written extensively for The Risk Report, ...

Contingency planning and crisis management are not conflicting concepts but instead work in tandem. Contingency planning is the process of preparing for potential emergencies, while crisis management ...

Crisis management and crisis preparedness may not seem like pressing matters when the going is good. It can be all too easy to disregard the need for a plan. But what happens when a crisis hits and ...

Daily headlines are filled with companies dealing with crisis. Is your company prepared? Just as BP learned with the gulf oil spill and Malaysian Airlines learned through two disasters, a crisis can ...