iPhone users have reported that their device is stuck on “SOS mode” that’s preventing them from making calls or sending text messages amid a major cell phone outage Thursday.

Having trouble with the Wi-Fi or cellular connection on your iPhone? Read: Wi-Fi or cellular not working: How to fix internet problems on iPhone.

Method 2: Check Your Internet Connection 1. Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. • Go to Settings > Wi-Fi and confirm that you’re connected.