GameStop customer sets single trade-in record with $30K Pokémon card

Of late, Pokémon cards are known to be cashed in for high amounts. In 2022, YouTuber Logan Paul broke the Guinness World ...

Why customer experience is the ultimate leadership test

When you look at what separates the leaders who thrive from those who merely survive, one thing stands out above anything ...

Wells Fargo customer lost $4,400 just hours after depositing a big check — and a legal loophole almost prevented her from getting it back. Here's why

She says she didn’t make the “teletransfer” but Wells Fargo claims she did, and at first refused to refund the money. But all ...

“Know Your Customer” faster, smarter, cheaper

There’s a balance to maintain for the economics of identity.

Panera is rolling out a better customer experience to woo back diners who've had it with the chain's shrinkflation. Will it win the 'value wars'?

With most Americans agreeing that discounts and value options may encourage them to eat out more, a ‘value war’ has broken ...

Customer Weighs In on Viral Hair by Chrissy Drama by Sharing Surprising Review of Her $4,000 Appointment (Exclusive)

Zoey Taft opens up to PEOPLE about her interactions with internet-famous hairstylist Chrissy Rasmussen, who has received ...

"Blackwell Sales Are Off the Charts" for Nvidia -- and Worryingly, so Is Its Customer Concentration

The point being that while demand for Blackwell is "off the charts," this only tells part of the story. Demand for Nvidia's ...

Freedom Mobile discloses data breach exposing customer data

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its ...

Good customer service at NC DMV? Here’s how the agency says it will get there.

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the ...