Currently, Verizon is battling a fleeing customer problem that hasn’t shown any recent signs of improvement. 💵💰Don't miss the move: Subscribe to TheStreet's free daily newsletter 💰💵 In its ...

Verizon customers aren't having the best week. First, we heard the carrier was planning to increase fees, and now it appears that Verizon is raising fees and removing discounts from some plans, ...

The move impacts what Verizon calls “legacy discounts” that had no set expiration date, often awarded by executive customer ...

It appears that those customers made good on their promise, since Verizon revealed in its latest earnings report that its wireless postpaid phone churn (the number of customers who ended phone service ...

Verizon could be onto something important. They are said to be shifting their focus back to improving customer care and customer service. Sowmyanarayan Sampath, CEO of their consumer unit recently ...

Verizon Consumer’s CEO Just Sent an Email to Customers. These 6 Words Are a Must-Read for Every Leader Verizon Consumer CEO Sowmyanarayan Sampath told customers that customer service is broken.

Verizon Wireless customers are beginning to receive their portion of the Verizon class action settlement and many are expressing disappointment.

A spokesperson with Verizon says service is disrupted for some wireless customers in the western region of the county. The spokesperson says the outage is due to fiber cuts along railroad tracks.

A federal court in Marshall, Texas, said on Wednesday that U.S. telecom company Verizon Wireless must pay $175 million in damages for violating an inventor's patent rights related to wireless ...

Verizon is reporting that wireless issues in Virginia are fixed, the Virginia Department of Emergency Management is reporting. According to VDEM, the problem appears to have been mostly in the ...