SILOAM SPRINGS -- In an attempt to regain utility customers confidence after issues implementing a new utility billing software, the city is offering extended utility billing office hours, payment ...

Banning’s utility billing problems continue and the city council discussed it at length on Jan. 13. At the city council meeting on Jan. 13, the Banning City Council agreed to ...

A federal jury in Denver has ruled in favor of the city of Fort Collins in its lawsuit against the software company it hired in 2018 to provide new billing software for Connexion and its utilities ...

A judge has ordered Open International to pay the city of Fort Collins nearly $13.6 million in damages after a jury ruled against the software company hired back in 2018 to provide a new billing ...

After a transition in utility billing software left thousands of Albany residents frustrated with delayed bills, erroneous late fees and water shut-off notices, the city says it's worked out most of ...

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

WEST FARGO — The West Fargo City Commission authorized spending up to $100,000 on a consultant that will help the city find new accounting software to help with everything from utility billing to its ...

DODGE CITY, Kan. (KWCH) - The City of Dodge City announced on Friday that it is experiencing issues with its utility billing software. This means the city has been unable to generate bills that are ...