Your monthly Social Security payment hasn’t arrived on time. You call Social Security’s 1-800 number, and a chatbot answers. The bot provides no helpful information. You repeatedly ask to be connected ...
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Social Security call wait times reach record high; try these local office phone numbers
As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...
The Social Security Administration is surging staff to its customer service phone operations in the latest effort to address a massive influx of calls that has overwhelmed its struggling 1-800 number.
The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.
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