Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to ...

United Airlines said it's investigating after a passenger lost $17,000 during a call to the company's customer service line.

According to KUSA, Dan Smoker had $17,000 charged to his credit card after he contacted United Airlines in an attempt to ...

A 911 service call log reveals actor Jeremy Renner was "completely crushed" by a snowplowing equipment earlier this week.According to the call log obtained by ...

The Rapid City Police Department on Tuesday launched a new public feature on its website that will allow the public to see daily police calls-for-service throughout Rapid City.

While Dan Smoker's case stands out as he was somehow intercepted or rerouted through United's offical line, it's part of a ...