The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

After failing to find a buyer for its retail portfolio, the company will shut down and liquidate all 174 stores.

While grocers continue to pilot technology that puts AI into the hands of shoppers, companies like Kroger and Hy-Vee are ...

BROOKLYN, N.Y.--(BUSINESS WIRE)--As in-store retail operations grow more complex, retailers are reexamining the role of the retail point-of-sale system at the center of their businesses. Modern retail ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...

Even as ecommerce expands, the brick-and-mortar experience remains crucially important — and constantly evolving. Now in its 16th year, Retail TouchPoints’ Store Operations and Experience Benchmark ...

Smart Store Services, AI-native Retail Assistants, and Hybrid AI Services help retailers reduce downtime, empower frontline teams, and scale AI across physical and digital stores. NEW YORK--(BUSINESS ...

Dollar General on Wednesday announced six promotions across store operations, information technology, DG Media Network and merchandising. Tod Boyster was promoted to senior vice president, store ...

Dollar General has promoted six leaders that span store operations, information technology, DG Media Network and merchandising departments. Tod Boyster was promoted to senior vice president, store ...