The cloud-native, AI-enabled Amdocs platform, in collaboration with Microsoft, modernizes PLDT's customer service, enabling faster service rollouts, end-to-end case management, and real-time ...

ST. LOUIS, Jan. 24, 2018 (GLOBE NEWSWIRE) -- Leading Philippine telco and digital services provider PLDT (PSE:TEL) (NYSE:PHI) and its wireless subsidiary Smart Communications today announced that they ...

Amdocs' next-generation operational support systems (OSS) platform will modernize, unify, orchestrate and automate PLDT's network operations on the public cloud, empowering PLDT to streamline their ...

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From launching new personalized services to integrating with PLDT's operating support systems (OSS) and centralizing service management across channels, the Customer Engagement Platform's customer ...