Most organizations try to change workplace behavior through education, communication campaigns, and training, but these ...

An adage attributed to Peter Drucker in various forms essentially says, “Culture eats strategy for lunch.” To best understand culture, let’s first talk about belief. In my last post, I wrote about the ...

Forbes contributors publish independent expert analyses and insights. I’m a serial entrepreneur building an inclusive future of work. A recent study by the Institute for Public Relations (IPR) ...

BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance.

In 2023, I delivered a session for Chicktech’s Annual Conference on the topic of diversity, equity, and inclusion. I adopted that talk into an overview on how to drive cultural change in your ...

Theory on organizational culture posits that there are three layers of culture, each with their own distinctive definitions and meanings. Starting from the outside and moving inward, we first have the ...

Frequently we frame cultural change in organizations as a necessary return to normalcy, discipline, and structure. A call to arms of what “right” looks like; it frequently pits new ways of thinking ...

CMOs are often at the roots of change by driving the business case for better CX and for getting the data to transform the customer lifecycle. Professors David A. Garvin and Michael Roberto writing ...

A strong organizational culture can reduce the need for managers. That’s because when a culture is strong, workers have sufficiently internalized goals and values to act autonomously and effectively ...

Offered fully online, Western Michigan University’s Graduate Certificate in Organizational Change Leadership equips professionals with the skills and knowledge to drive effective, strategic change ...