Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. "As AI agents handle more and more customer ...

Calix powers the next-generation of agentic AI with Calix Cloud, where broadband service providers can combine human ingenuity with the Calix Agent Workforce built on over a decade of ...

St. Petersburg, Fla., Jan. 27, 2026 (GLOBE NEWSWIRE) -- Building on its service-focused, long-term artificial intelligence (AI) strategy, Raymond James announced the launch of its proprietary digital ...

Alessio Alionço is the founder and CEO of Pipefy, a global leader in AI-driven low code business process automation solutions. Traditionally, IT operations go like this: An incident occurs, monitoring ...

At Microsoft Ignite 2025, Microsoft announced Agent 365, a new platform designed to help companies manage and govern the increasing deployment and usage of AI agents. As AI agents are already ...

AI ‍ ‌‍ ‍‌ remains the major factor of rapid changes in the workplace. The previous year was marked by one of the most significant innovations in the world of work with the arrival of AI agents. These ...

A handful of cybersecurity firms are leaning heavily into wrapping artificial intelligence (AI) agents in synthetic personas, creating digital AI employees that interact with security teams and act as ...

Enterprises around the world continue to invest aggressively in AI—nearly $1.5 trillion in 2025—yet many still struggle to scale value. At Davos 2026, a clear industry sentiment emerged: AI is ...