Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

Urgent care line NHS 111 has been rocked by news that a key provider, NHS Direct, has decided to pull out of all of its remaining contracts* to provide the service. Urgent care line NHS 111 has been ...

The proposed new NHS 111 non-emergency patient helpline is expected to include “an ongoing role” for NHS Direct alongside other providers, in line with an “any willing provider” approach, Health ...

The 111 service was thrown into turmoil last July after NHS Direct announced it was planning to pull out of its contracts due to severe financial problems. In October, the organisation announced that ...

As specialists in telephone and web-based health advice and information, NHS Direct has developed a new and expanded range of services for 2006/2007, to better support other NHS organisations in ...

Doctors in Sussex have revealed they feel NHS Direct refers too many patients to GPs and emergency services, putting a strain on the system. Urgent referrals are given to patients with only minor ...

NHS Direct has asked the Department of Health to get involved in a row over the transfer of nurses to the new non-emergency NHS 111 telephone number. North East Ambulance Service Foundation Trust and ...