The NHS needs to 'futureproof' its telephone triage systems to cope with increased demand and changing situations during national emergencies, the national health care safety watchdog has stated. In a ...

Coroners have linked 11 patient deaths with safety concerns about NHS Pathways, the clinical software used to triage patients calls to the NHS 111 and 999 services. An investigation by the Health ...

Artificial intelligence is being used in the NHS App to triage patients and offer GP appointments based on clinical need, with early data suggesting waiting times could fall from weeks to just a few ...

Three UK health tech firms have joined forces to create a digital triage toolbar for NHS GPs. The new tool integrates eConsult’s online triage service with Q doctor’s video consultation technology and ...