Hey, we can’t be accurate about other people 100% of the time, right? Of course not! But still, cases of mistaken identity can be pretty awkward, even when they’re innocent mistakes. Check out what ...

While it is not acceptable to confuse any customer with another, the prior incident was traumatic for the barista involved, ...

DEAR MISS MANNERS: I have a twin sister who lives in the same town that I do. We look reasonably similar, especially to those who don’t know us well. We share some social circles, but of course we ...

Staff at a Caffè Nero in Cambridge denied retired journalist Phillip Martin service last week after mistaking him for another ...