Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities.

Microsoft announced a major support upgrade, clearer road maps, and a new financing option for its Dynamics range of business applications on Wednesday. On the support side, Microsoft will offer ...

Microsoft Dynamics CRM Review Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business.

Hello, Dynamics 365 Customer Voice! How Dynamics 365 Customer Voice is any different from Microsoft Forms Pro wasn't elucidated by Microsoft, or it couldn't be found.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft Dynamics 365 Customer Insights customers will get access to Typeface’s brand and audience-personalized AI seamlessly within their environments.

“Microsoft Dynamics CRM’s integration of customer data and its friendly Microsoft interface help generate fast, effective service, affording a substantial competitive edge to businesses using ...

Empower your People and Reap the Rewards In a previous post, we talked about the ways Microsoft Dynamics is reimagining business applications, by making the experience of using the applications ...