His refrigerator broke again just two days after the first repair. Once again, he had difficulty getting an appointment with a technician. That's when he called 7 On Your Side.

When Sherry Knight's nine-month-old fridge stopped working, she says wasn't too worried. "It's new. It's under warranty. I just assumed I could get it repaired," Knight said. She assumed wrong ...

Several shoppers have turned to Action 9 after they bought a refrigerator for its craft ice maker, only to find out that part of the appliance does not work.