TechRepublic

9 Reasons a Hosted IVR Beats Managing Your Own System

If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business. Hosted IVR is a cloud-based solution ...
Business Wire

Aspect Software Announces New Omni-Channel Chatbot Developer Features, PCI II Compliant, Secure IVR in Aspect CXP 18 at ICMI Contact Center Expo

PHOENIX--(BUSINESS WIRE)--Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service solutions, today announced the release of Aspect CXP 18 ...
Business Wire

Computer Instruments Inc. (CI) Announces eONE’s Conversational IVR with Google Voice™ and Artificial Intelligence (AI) – Virtual Concierge

KANSAS CITY, Kan.--(BUSINESS WIRE)--Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, ...
InfoWorld

Get started with Twilio’s Programmable Voice API to build an IVR system

A quick guide for building an interactive voice response (IVR) system for your customers with Twilio, Node.js, and Express When you want to get ahold of someone, there’s nothing quite like giving ...
bangaloremirror.indiatimes

New app helps users bypass painful voice response steps

A Bangalore-based team of software developers has designed an app that will let users browse for interactive voice response (IVR) options on their smartphones and directly dial the selection. This ...