This week during Salesforce's TDX conference for developers, I spent a few good minutes with Nick Johnston, the company's senior vice president of strategic partnerships and business development.

General Motors is using artificial intelligence technology from Google to improve voice recognition through its OnStar safety and connectivity service and quickly answer some customer questions. The ...

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that its Avaya OneCloud™ CCaaS and OneCloud™ CPaaS portfolios are now ...

Using natural language processing technology from Google Dialogflow, the budget airline is incorporating voice booking into its popular mobile app later on this month Booking a weekend getaway on the ...