Corporate carnivores once strode the earth. They were tough bosses with sobriquets like “Chainsaw Al” (Dunlap), “Neutron Jack” (Welch), and “Irv the Liquidator” (Irwin Jacobs). Though not extinct, the ...

Most Americans have heard the phrase emotional intelligence—maybe in a job interview, a leadership seminar, or a tough moment when staying calm felt impossible. The idea didn’t come out of nowhere. It ...

In 1990, two psychologists offered the first formulation of a concept they called “emotional intelligence.” In 1995, science writer Daniel Goleman published his best-seller, Emotional Intelligence.

While the term “emotional intelligence” was first defined in 1990 by psychologists John D. Mayer and Peter Salovey (the latter went on to become president of Yale), it took the 1995 release of Daniel ...

For instance, emotional savvy is often what distinguishes great leaders from average ones. Leaders with high emotional ability can recognize when a team member is stressed or overwhelmed and respond ...

A boss with high emotional intelligence can make your job a lot easier. Working for someone who lacks that kind of empathy, however, can make even the toughest-skinned employee consider quitting. It's ...