Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

A new exemption to an old law will allow third-party companies to fix McDonald’s infamous ice cream machines. Customers and McDonald’s franchise owners have long complained about their inability to ...

McDonald’s often maligned, seemingly perennially-broken ice cream machines could soon become a thing of the past. On Oct. 25, the United States Copyright Office ...

An exemption to a longstanding copyright act allows industrial equipment to be fixed by people not affiliated with the manufacturer. By Hank Sanders McDonald’s ice cream machines, frequently the ...

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year’s ...