Text messages and calls for authentication will continue function if you have a new mobile device and have kept your old phone number. It is important to remember that the DUO Mobile App needs to be ...

Activate DUO Mobile application On your smartphone, open the DUO Mobile application and tap "+" or "Add account." Tap "Scan Barcode." NOTE: Use a large monitor or laptop to complete these next steps.

Just tap the red X in the Duo Mobile app. Having trouble with your Duo account? Now that we have covered the basics, you may be wondering how to get support for your Duo account. Here are some common ...

New Phone If you get a new phone you'll need to re-activate Duo Mobile. Enroll your new device yourself using the device management portal. For a new device with new phone number, follow the detailed ...

New to UB? When signing up for Duo, make sure you enroll a smartphone first using the free Duo Mobile app for an easy, convenient, and secure two-step verification process.