It's inevitable, if you haven't already noticed. As a small-business owner, barely a day passes when some business problem doesn't take you by surprise. Your employees, your customers, your computer ...

More than a few times, you probably have noticed the word “dilemma” being misused in conversation and, most regrettably, in the media. We find this smooth-sounding noun incorrectly applied to almost ...

There are times when we find ourselves in difficult situations that require that we make a choice between two options and neither of these options actually resolves the situation we find ourselves, in ...