I never thought I'd be writing this, but Dell (yes, Dell), is charging customers a monthly fee to have access to its United States-based customer service representatives. The Washington Post ...

Dell customer service rating 2023: Undercover tech support review. Last year's tech support saw Dell move into the third-place spot. The company delivered a solid mix of support on all fronts.

Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service ...

I called Dell's special, super-duper premium customer service number for help. I got a Rajiv who spent some 40 minutes having me re-boot, hit F12, re-boot, hit F8, re-boot, try this, re-boot try that.

With the announcement today of Dell Tech Concierge, Dell becomes the only PC company to provide personalized, ongoing preventative care for any Window ...

Latest tech support scam stokes concerns Dell customer data was breached Scammers know customers' phone numbers, PC serial numbers, and support history.