Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

TORONTO--(BUSINESS WIRE)--Today Ada, the AI-native customer service automation company, announced a series of AI management and coaching capabilities that upskill its AI Agent and set businesses on ...

Sendbird Inc., an artificial intelligence communications and conversation platform, today announced the launch of what the company calls an “omnipresent” AI agent that can handle customer service ...

Add Yahoo as a preferred source to see more of our stories on Google. AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered ...

BRANCHBURG, NJ, UNITED STATES, June 10, 2025 /EINPresswire.com/ -- Thunai.ai announced the launch of an Agentic AI Orchestration platform which is designed to build ...

Have you ever found yourself frustrated while trying to get help from a customer support agent that just didn’t seem to understand your needs? Whether it’s a simple question about a product or a more ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Jesse Zhang (left) and Ashwin Sreenivas (right) competed in science and math Olympiad competitions growing up. Now as cofounders of Decagon, the duo has raised $100 million to build AI agents that ...

CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and real-time business intelligence, CoSupport AI ...

As open enrollment season unfolds, insurance providers anticipate a significant surge in inbound calls from both current and prospective policyholders. Questions about coverage options, payment plans.