JD Supra

Leverage an Effective Customer Complaint Program to Reduce Risk

Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...
Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Oregon

The CFPB has stood up for everyday consumers and fought against unfair treatment in Oregon. A banking customer uses an ATM machine in Oregon, June 2019. (Getty/Robert Alexander) On October 3, 2023, ...
Forbes

8 Common Non-Product-Related Customer Complaints And How To Fix Them

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...
Center for American Progress

Analysis of CFPB Complaints by State: Helping Consumers in Ohio

The CFPB has stood up for everyday consumers and fought against unfair treatment in Ohio. Debit and credit cards are arranged on a desk in Arlington, Virginia, on April 6, 2020. (Getty/Olivier ...