SAN ANTONIO — San Antonio Marriott Global Reservation Sales and Customer Care is no stranger to the Top Workplaces list. In prior years, the call center on the North Side appeared as the second ...

The San Antonio Marriott Global Reservations and Customer Care call center ranks No. 1 in Top Workplaces among large employers for the second year in a row.

Sprint confirmed Friday that it will cut 178 jobs at its customer care call center in Arapahoe County as part of a companywide workforce reduction. The local job cuts will be completed by April 29 ...

The utility announced this week that it will reduce the hours for its customer care call center, opening an hour later at 8 a.m. instead of 7, and closing an hour earlier at 6 p.m. instead of 7.

Long gone are the days when customer complaints went directly to a customer care call center or cluttered email inbox. Nowadays, if you’re a business owner, your customers expect—and demand ...