Preplanning crisis communications can help any organization successfully navigate a PR nightmare. Like preparing for a storm, ...

Creating a crisis plan before you need one gives you time to select the right people for the right jobs and figure out the best plan of action. It also gives you time to practice your emergency ...

Here’s the diagnostic I recommend running before Q1. Can you respond with substance to a major story in under two hours? Not ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In an emergency, communicators are on point. Crisis communications experts communicate the ...

In every crisis, it is essential that government and public-sector leaders provide a compelling story. A good crisis narrative teaches the public about the realities of the predicament. It conveys ...

In today’s tumultuous landscape, the rise of misinformation and disinformation during disasters poses a significant challenge to effective crisis communication. The recent response to Hurricane Helene ...

Boeing grounded its best-selling commercial plane, the 737 MAX, in March 2019 after Ethiopian Airlines Flight 302 crashed six minutes after takeoff from Addis Ababa, resulting in the deaths of all 157 ...

In the murky world of corporate affairs, the public relations guru must be a jack-of-all-trades: a salesman, a spin doctor, and sometimes a fixer. Edward Segal, a 30-year veteran in crisis ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

BOSTON--(BUSINESS WIRE)--Matter Communications – a Brand Elevation Agency integrating PR, marketing and creative services – is excited to announce the continued growth of its dedicated crisis ...