Charter confirmed a cyber incident after ShinyHunters claimed it stole Spectrum customer data through vishing and SaaS ...

The UK National Cyber Security Centre has published guidance on effective communications in a cyber incident. While targeted at organisations generally, rather than explicitly at pension scheme ...

Communication during a data breach is challenging in the best of circumstances, and control of information, especially early in a breach response, is critical. Below are some DOs and DON’Ts for ...

Plan incident communications in advance to reduce confusion and protect people during emergencies. Define clear communication roles and authority, so messages are accurate, timely, and consistent.

Cyberattacks make headlines every day, but when a breach strikes, no organization can expect it to be treated as routine. A mishandled response carries consequences far beyond stolen data, as it can ...

CISOs should take the lead to develop a post-cyberattack communications plan that accurately informs stakeholders and instills confidence in their organizations' response. Responses to recent cyber ...

Australian IT and security teams should play key roles in communications during outages and cyber attacks; they also need to be prepared to act when such a tech-related crisis occurs. Outages and ...

Twenty years ago, the main communications worry for IT and security teams was whether anyone was using business phones to call third-world countries off-hours. Modern cloud-based unified communication ...

Communication planning for incident response often gets overlooked. But when you consider just how much has to be done in the event of an incident, and how fast it all has to happen, it's easy to see ...