In our personal lives, difficult conversations can feel especially daunting, because they’re usually with the people we care ...

DEAR READER: Are you relying on AI too much in a bubble for confirming your every move? According to a recent study by Stanford, AI is overly agreeable when it doles out interpersonal advice, which ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Not every conversation is collaborative. Some people don’t want to negotiate—they want to ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Difficult conversations represent inevitable aspects of human relationships, yet most people receive little formal training in navigating these challenging interactions effectively. Whether addressing ...

AI can write the perfect difficult email—but should it? As leaders and workers outsource hard conversations to chatbots, ...

Vague feedback can sound helpful but leave people unsure what to change. Clear feedback links behavior to impact so employees ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...