A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice of West Virginia on Wednesday, proposes to ensure such jobs remain in the ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start working from home.

’15 minutes between calls’: Work-from-home employee praises job for not making her take back-to-back calls. Here’s where she works ‘working in a call center for 8 years made me dislike ...

Lighthouse Works is proud to have helped develop the EquiVista app, which promises to make call center jobs more accessible for the blind and visually impaired.

The Joint Board and Tolling Body for the Louisville-Southern Indiana Ohio River Bridges Project announced plans to move its customer call center to Louisville, adding 60 local jobs, according to ...

A new proposed bill would protect both workers and American consumers from bad experiences with AI.