Kurt "CyberGuy" Knutsson shows you some of the best ways to get in contact with Amazon customer service from their social media page to providing their phone number.

For one, chatting with an Amazon customer service rep through its site guarantees you are reaching an employee. Secondly, make sure you call Amazon's actual customer support number, 1 (888) 280-4331.

Amazon's service call centers are dealing with temporary shutdowns amid the coronavirus pandemic, leading to long hold times and customer complaints.

In a blog post, an Amazon user says an attacker duped a customer service rep into disclosing his address and phone number.

Not finding the customer service number on Amazon’s Web site, I clicked through to Amazon’s most recent quarterly filing with the Securities and Exchange Commission.

Amazon is pulling the plug on its Mayday video calling feature for on-screen customer support on its Fire tablets, ending a service that was personally unveiled by Amazon CEO Jeff Bezos nearly ...