With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

Newly released 911 calls are helping piece together the events leading up to the deadly officer-involved shooting of ...

"I have a male on the phone, saying, 'please send the police now, there's somebody breaking in,'" a dispatcher tells officers ...

QCOMM911 provides 911 and radio services for four police departments and nine fire departments in the Illinois Quad Cities ...

BEND, Ore. (KTVZ) -- In emergencies, every second counts. From the moment a 911 call comes in to when officers arrive on scene, first responders are in a race against time. But even the fastest chain ...

For years, Ramsey County Sheriff Bob Fletcher advised his deputies to monitor the social media pages of devout police radio listeners for details on unfolding Minneapolis incidents in case a fleeing ...

BERKELEY — Police scanners in Berkeley will officially be encrypted starting Thursday morning, officials said Wednesday. Scanner encryption, the process of shifting officers and dispatch communication ...

BERKELEY — Police scanners in Berkeley could soon go silent, but transparency concerns remain among some current and former city leaders who say they’d like to first see more discussion on the issue ...